Services


Promark-Telecon - Our primary function is to locate underground utilities (both public and private) in order to prevent possible damages during excavation or other underground activity.

We specialize in locating:

  • Communication
  • Cablevision
  • Gas, oil and steam
  • Electricity (main cable, street light and signal lights
  • Water
  • Sewer

Our services consist of:

  • Locate request receipt
  • Site visit on every request
  • Notice to the excavator
  • Detailed invoice of locates completed monthly
  • 24 hour service
  • Equipment and materials needed to complete locate
  • Liability

Our territory

Quebec and Ontario


Locate request receipt

Each locate is dispatched directly to the locator in that region. It is completed according to it is priority, within the requested time frame.

Site visit on every request

The locator analyses every request, and locates the network according to plans provided by the client. All outside plant in conflict with the work area (as provided by the excavator) will be marked with paint, stakes or flags.The locator will then complete a form outlining the network with tie-in measurements taken from topographical features. If the network is not in conflict with the work area, the locator will also provide the excavator with a locate form.

Notice to the excavator

Every excavator is notified of their request results when the locate is completed. (On site when present, by fax or by email).

Detailed invoice of locates completed monthly

Sent monthly, the invoice shows the number of locate requests completed. A list of numbered requests is also available upon demand.

24 hour service

We provide 24 hour emergency service,
7 days a week


Equipment and materials needed to complete locate

Our locators use locating equipment of the highest quality. Each locator also uses a computer with mapping software installed. We use water-based paints, wooden stakes, and flags of various colors according to the utility located.

Liability

Liability of $5,000,000.00 per claim.