EXPERIENCE
AND SAFETY

TECHNOLOGY

services AND
ACCOUNTABILITY

History

It takes special expertise and experience to make the mark of a true professional. Since 1985, that's what has made the staff at Promark-Telecon, Inc. the choice of major utility companies. Our ability to service customers throughout the United States and Canada ensures rapid response with our guarantee that your underground utility location needs are handled quickly and accurately. Our experience in managing both large and small utility locating contracts means you can depend on receiving the very best in locating service from an established group with a new name, Promark-Telecon, lnc

Our successful contract management includes experience with:

  • Electric
  • Gas, Oil, Steam
  • Communication
  • Water
  • Sewer

Safety

We manage every operation to comply strictly with all local, state, provincial and federal regulations to protect the health, safety, and well being of our employees, our customers, the general public, and the environment. We constantly evaluate and implement procedures to improve our safety program and maintain our exemplary safety record. A copy of our safety manual is available for your review.

You can depend on Promark-Telecon, Inc. to have the latest in technology. We know that numerous conditions can affect your utility locating service. Therefore, we are continually keeping pace with the most recent developments in locating instruments, preparing our staff to meet any situation that may arise. Our locating teams are provided with ongoing training in the use of the most up to date locating equipment for any given utility, under any given situation.

We employ the most recent computer technology to schedule and track every assignment. As needed, locators are equipped with computers for instant access to maps and records. You can always depend on Promark-Telecon, Inc. to know the current status of any one-call ticket.

All employees are equipped with the most advanced communication technology available. This ensures that locators are immediately accessible for any situation that may arise, including emergency and short notice tickets.

Promark-Telecon, Inc. prides itself on the ability to expedite your locating service with the highest levels of technology available. You're ensured the very best in service quality.

Service

All Promark-Telecon, Inc. tickets can be retrieved by number, address, excavator, date and time. Callback lists are issued for every cleared ticket and the excavator is notified. Reports are generated for all tickets, and billing can be customized to meet your own specifications.

Promark-Telecon, Inc. supervisors constantly monitor ONE-CALL activity for ticket accuracy and response time. On a periodic basis, they observe and evaluate locators to ensure that proper safety and locating procedures are followed at all times.

Accountability

We stand behind our service at all times. In the event of a damage, investigations are always prompt. Area supervisors examine all relevant data, and pertinent information is reported immediately to Promark-Telecon, Inc. corporate headquarters for prompt processing..